Experts throw light on employee retention, performance and the trust between managements and employees
Confederation of Indian Industry (CII) Mysuru in association with Business Standard organised a session on ‘Wages and Performance Linkages in Agreements with Trade Unions’ at Hotel Quorum in the city recently.
The session was organised to create awareness among the participants on performance dimensions and different models of linking wages with performances that can be considered by an organisation while formulating a performance linked wage/reward system.
Chief Executive, L&T Construction Equipment D Keshava Kumar delivered the keynote address and said that the most important thing for any firm to survive is to develop and retain the trust and beliefs between the management and its employees.
“Performance by employees is the key for the success of any firm. And a quality in performance can be expected only when the company takes into account, the trust of every employee associated with it. Because, when the employee begins to believe the management, all the radical changes made by the company are well accepted by its workers,” he said.
Kumar felt that the journey of an employee in the company and disciplinary matters should remain the main focus. He also called upon the trade unions to understand that even unions could survive and grow only if the organisation witnesses welfare and success.
“It is only when the company sells well that you earn well in return. If not for it, everything comes to a standstill and losses start mounting, putting everyone including the firm, the unions and employees in trouble,” he added.
Ananth K Gowda, Convenor HR Panel, CII Mysuru and GM – HR, Jubilant Generics spoke on HR perspectives. He said that HR related activities were not just different but also vary from organisation to organisation and hence, each firm and its HR professionals need to handle the challenges differently based upon the situations they come across.
“Employee retention, controlling attrition and survival have become the biggest challenges to firms. It’s a cultural change that has evolved with time and hence it’s a challenge to balance things rightly,” he said.
Another main challenge being faced is the negotiation with unions too. Hence, proper understanding, negotiations and settlements between companies and unions were exceptionally important, he felt.
U K Shenoy, Convenor, Manufacturing Panel, CII Mysuru and VP-Works, JK Tyre & Industries spoke about the importance of hierarchy of human needs, productivity and motivation all of which are interlinked and said that in the Indian context, labour laws were more of a ritual when it comes to wage agreements with unions.
“Many of the labour laws and their interpretations are to do with the old assumptions even to this day in India. Sadly, most of the labour laws affect the managements, which are exploited and bargained hard with in turn. The manufacturing sector is the one that has faced the trouble to the maximum, in spite of having been contributing to 70% of the Indian GDP today,” he rued.
Industries and firms must take all the steps necessary to build a positive environment, motivate people and believe and encourage team work which is necessary for every business, he added.
The talk was followed by a panel discussion conducted by Raghu Krishnan of Business Standard. The event witnessed participation of about 60 people from various industries across Mysuru.