Hinduja Global Solutions Limited (HGS), a leading business process management (BPM) services, has announced that it is expanding its operations in Mysuru. The centre will add 300 new jobs for customer care support by December, 2016.
HGS recently won a contract from a leading global retailer to support their customers from Mysuru. The new recruits will provide voice-based customer care support in Kannada and English languages.
Mysuru has a huge talent base of graduates and HGS is looking to leverage this pool to provide comprehensive customer experience solutions to their clients. HGS has launched a large-scale recruitment campaign to attract local candidates looking for roles in the customer service industry.
One of the oldest and largest BPM companies to tap Mysuru, HGS entered the city in 2006 with 120 employees supporting a telecom giant, and has steadily expanded its delivery capability. Today, the company has over 600 people in Mysuru, providing a range of services including voice support.
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