Children should be made ambassadors to sensitise public on consumer rights, opined Regional Commissioner A M Kunjappa here on Wednesday.
He was speaking after inaugurating district- level consumer awareness programme organised by Food, Civil Supplies and Consumer Affairs Department at JSS Law College.
Addressing the gathering, he said that even after 30 years of enactment of Consumers Protection Act, public do not know their rights. “The department registers hardly 10 cases per day. Awareness programmes on consumer’s right to safety, right to be informed, right to choose, right to be heard, right to seek redressal and right to consumer education should be conducted on a regular basis. Akin to Swachh Bharath Abhiyan, it will be a better if children are used to educate public on consumer rights,” he noted.
“To be a responsible consumer, one should remain alert and to protect themselves from buying adulterated food items, counterfeited and spurious goods, overpricing, use of faulty weights and selling of expired products. Consumer Protection Act is not just about the money involved. It should be treated as an act of cheating and consumer should register his complaint with district forums,” he said.
Blurb: Regional Commissioner A M Kunjappa said that consumers’ clubs should work in a systematic and scientific way. Consumers should have easy access to applications, lodging complaints and information on compensation parameters. Consumer affairs departments should be given a prominent place in government buildings.
President Consumers Disputes Redressal Forum H M Shivakumara Swamy expressed concern over the fact that the awareness programmes on consumer rights have been restricted to cities and are not functional in rural areas. He also stressed on the need to create awareness among traders.
Principal of JSS Law College Prof K Suresh and staff members of Food, Civil Supplies and Consumer Affairs Department from eight district were present.