The implementation of Intelligent Transport System (ITS), first of its kind demonstrative project in India for the entire fleet of city bus services, in KSRTC buses attached to Mysuru city division, has turned out to be a revolutionary idea for the KSRTC.
It has not only streamlined the modes of transport and traffic management but also increased the level of reliability on public transport, improved punctuality and increased efficiency of the department.
The system, installed in 450 buses, is largely benefitting both the KSRTC in improving its service and commuters by keeping them updated about live arrival and departure of the buses, real-time tracking, bus stop details, route details for a bus stop, lost and found feature, which was uncertain earlier.
The success story of ITS is that the percentage of public transport users has increased by 11 percent with 3.65 lakh per day as against 2.60 lakh before the introduction of ITS. ITS has also helped in bringing down the number of road accidents in the city to 40 (eight fatal) in 2015-16 from 54 (14 fatal) in 2014-15 besides cutting down on maintenance charges of the buses.
“The KSRTC Mysuru division is saving a lot since the introduction of ITS. The transportation system has been streamlined and effective monitoring of buses and schedule punctuality has increased the efficiency rate. Now what 450 buses used to cover the distance and ply the commuters is being done by 422 buses, helping the corporation save Rs 25 lakh per bus every year,” said Maqsood Ahmed, ITS Officer, Mysuru division, KSRTC.
Under the ITS project, Maqsood Ahmed added, four modes of information were improved which were benefitting people at large. “Around 167 bus shelters in the city where the number of commuters boarding and alighting the buses is more, are equipped with Electronic Display Boards (EDB) which update commuters with information relating to buses. Commuters who have access to the internet can find the same information on our website. SMS and IVR option is also made available for commuters with no internet connectivity,” he said.
The system had received nine national awards so far and being hailed across the country with officials from various states coming down Mysuru to learn about the same, Maqsood Ahmed said, adding, “80 percent of the commuters who were part of a survey carried out by the corporation were satisfied with the implementation of ITS in the city.”
Divisional Controller, KSRTC Mysuru city division, K Ramamurthy told City Today that ITS had helped in avoiding bunching (buses going one after other without enough time gap) were avoided by strictly sticking to the departure time. The number of bunching were brought down by a staggering 30-40 every day in 2014-15 to just 7-8 in the 2015-16. Earlier, many drivers used to resort for late departures at the starting point which ultimately resulted in bunching and increase in speed leading to accidents. Now the punctuality has improved to 90 percent from 65-70 percent in previous years, Ramamurthy said.
He further said that the number accidents too had come down with the zeroing in on drivers who were not complying with the set driving standards and were using erratic acceleration and sudden braking as these were the reasons which contributed much to road accidents. ITS monitors the speed limit of buses for every 30 seconds, he added.
World Bank’s transport consultant Brendenn Senn who reviewed the ITS for three days in city from April 5 has said that it is turned the public transport system in Mysuru as one of the best in the country. He said the WB is keen to adopt some of the best practices in Jaipur,Kolkatta, Ahmedabad and Hubballi-Dharwad where ITS or BRTS is being implemented.