Underscoring the role of operation and management (O&M) in any organisation, Director of Global Competence Centre – Cement Industry Kluber Lubrication India Private Limited, R C Jagadeesh said that effective exercise of O&M was an indispensable for brand building and a part of creating excellence.
Delivering the keynote address at the one-day National Conference on Operation Management: Analytics and Statistical Methods – 2017 at Shri Dharmasthala Manjunatheshwara Institute for Management Development (SDMIMD) on Friday, Jagadeesh cited a range of instances wherein O&M had come to the rescue of organisations.
“I was moved looking at the concerns of hotel officials in Singapore during my recent visit. The O&M is so well exercised that it could leave anyone spellbound. The hotel officials take care of everything right from arrival to departure, including reminding of your belongings. This might seem minor, but counts, impresses the customers,” he said.
He called upon students to take up O&M saying it has immense potentials and endless job opportunities. “There are millions of good jobs available in operations management and these positions offer substantial upward promotion potential,” he said.
Eminent speakers delivered talks on a number of topics in the areas of O&M including Extreme Value Theory in Finance by Prof S Ravi of University of Mysore and On the Laws of Large Numbers by Prof Vasudeva of University of Mysore.