SWR launches helpline 182 for 24/7 security, crime prevention

Following the directive of Railway Ministry to devise a comprehensive strategy to deal with crimes, especially on running trains, Mysuru Division of South Western Railway conducted a month-long intensive drive to curb the activities of unauthorised vendors, hawkers and others who potentially pose a threat to passengers and railway assets.In the recently concluded drive, spearheaded by security department of the Division, over 149 unauthorised vendors were penalised by the jurisdictional court realising fines to the tune of Rs 69,900. The Railway Protection Force (RPF) personnel also booked as many as 111 cases of foot-board travel, male passengers occupying seats in the compartments reserved for ladies, etc., resulting in collection of Rs 16,900 as fines.

The drive that started on June 16, over 1,059 persons were apprehended for violation of various sections of the Railways Act, 1989 and Rs 2,82,950 as fines. According to Railway officials, such drives would be intensified.To decongest traffic, the Mysore Division has added another line for the Security Helpline 182 (in addition to the existing two lines) working round-the-clock in the Divisional Security Control Room to render immediate assistance to passengers on security-related issues.

The authorities have appealed to the public to make use of the helpline even to report suspicious behaviour of people on trains and in railway premises and about suspicious looking objects and unclaimed luggage. Inspector of Railway Protection Force, Mysuru Ramachandran Aboo along with his team interacting with passengers at Mysuru Railway station as part of the intensive crime prevention drive.

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